Frequently asked questions
You're bound to have some.
General
Pretty much anywhere you’ve got level ground and a bit of space. Backyards, lakesides, campgrounds—if you can stand there, you can sauna there. Just make sure you're clear of overhanging branches and flammable materials. Safety first, sweat second.
Yes. Every purchase includes a standard 30-day satisfaction guarantee, and a 1-year parts replacement on manufacturer defects. Customers are responsible for return shipping. Reach out anytime and we’ll walk you through the details.
The classic combo kit includes the sauna tent, wood stove, and sauna rocks. We don’t currently offer a bench or flooring system, but we’re working on adding those options soon. In the meantime, we’re happy to recommend third-party products we’ve used ourselves.
Once you’ve got the hang of it, under 5 minutes. Seriously. The tent pops up, the stove assembles easily, and you’ll be heating up in no time.
Our tent is crafted from high-performance, heat-resistant 450D Oxford nylon. Durable material that can handle the heat, with reinforced heat shields where it counts.
With the wood-burning stove fired up, you can expect temperatures up to 200°F (93°C), depending on conditions. Plenty hot to get your sweat on.
Absolutely. Solo sessions are great for meditation, relaxation, or just sweating it out on your own terms. Just always ensure proper ventilation and follow safety guidelines.
Let everything cool completely before cleaning. Wipe down the tent interior with a damp cloth, empty the stove’s ash drawer, and ensure all components are dry before packing away. Store in a cool, dry place to keep things fresh.
You bet. Our tent is designed to handle cold conditions. Just clear away any snow before setup, and enjoy the contrast of the cold air and the sauna’s warmth. It’s an experience like no other.
Definitely. That’s how you create steam and boost the humidity inside. Just don’t go overboard—a little water goes a long way.
Dry, seasoned softwoods like pine, spruce or fir are best. They burn hotter and cleaner, giving you the optimal sauna experience.
Yes. While it's designed for portability and temporary setups, you can leave it up for extended periods. Just be mindful of sun exposure to the fabric, and weather conditions including wind and snowfall.
We’re here for you. Reach out to us at info@saunder.ca, and we’ll get back to you as soon as we’ve toweled off.
Shipping
At this time, we only sell to Canadians. Sorry.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Delivery details will be provided in your confirmation email.
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